FLOAT GRAILS ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services. By using our website, you consent to the practices described in this policy.
When you make a purchase, create an account, or contact us, we may collect the following personal information:
When you visit our website, we may automatically collect certain information, including:
We use the information we collect for the following purposes:
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, including:
These third parties are contractually obligated to protect your information and may only use it for the specific purposes we authorize. We may also disclose your information if required by law, court order, or governmental regulation.
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our website.
We implement industry-standard security measures to protect your personal information, including SSL encryption, secure payment processing through Stripe, and restricted access to personal data. While we take every reasonable precaution to safeguard your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and transaction data is retained for a minimum of 5 years for accounting and legal compliance purposes. You may request deletion of your personal data at any time by contacting us.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us at privacy@floatgrails.com. We will respond to your request within 30 days.
Our website may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 16, we will take immediate steps to delete that information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: